Indoor Cycling Magazine is made of plain human beings that care about their neighbours and cares about the community. Which is why we had to publish a warning when we discovered a new website called “Swank Indoor Cycles” was selling Indoor Cycling Bikes for 1500 dollars and requesting payments such as Paypal without even posting their address or at least inform us what Country they are in, or at least what city they are in. We even emailed the “customer service rep” who will take your 1500 dollars who did not even have a business email. The Swank Indoor Cycling Rep who was ready to take your 1500 dollars had a gmail account ([email protected]).
At the beginning we did not do our due diligence and treated them like a brick and mortar store. We discovered on Instagram
when they followed our popular Instagram account (@indoorcycling). Swank Indoor Cycles began following us. So we reached out and offered to review their business and asked them to send us a bike. However. Instead of the “Swanks” being delighted they quickly declined and did not want any publicity, because their “team” was handling it. After a few minutes we did a full audit of their website and were stunned that there is no address to contact them. Then we found a picture of “Price Richardson” and discovered he uses a graphic for a picture, as you can see on the right.
Is that how a legitimate company who wants 1500 dollars reply? Is that their ceo ? Mr. “Hello” will take your 1500 cash !! YIKs !!!!!!
Believe us. We did our best. We even asked him for his facebook profile link so we can at-least verify if he is a real person. Before we give him 1500 dollars. However. He refused and accused us of wanting a “free bike”. Wound it not be easier and more professional if he had just send us his facebook profile page?
The next day we tried to trace Swank Indoor Cycles. We found out they are open less than one month as you will see below.
Registrar:GoDaddy.com, LLCRegistration Date:2018-05-17
Then we tried to find out the name or even address of the business and this is what we discovered.
In other words they are preventing us from identifying them. They bought the domain name from Godaddy for about 15 bucks.
Now you know why we had to warn consumers.
Remember. Even if you wanted to file a Better Business Bureau complaint you could not because they have no address. What
if Better Business Bureau found out that you paid 1500 dollars to a website that has no address and the “customer service rep looks like this?
Now lets look at more details on their website
As you will notice that they are seriously requesting over 1000 dollars via paypal, Gpay, etc without even listing their address. Are they in Japan? Russia? USA? Kenya? That is important to know before paying 1400 dollars. And please, we are very level-headed, we are also concerned, if one had to return the product and finds out that that shipping is several hundreds of dollars also. There is more then one concern here, such as shipping etc.
To conclude. We strongly recommend that you exercise caution before giving a website over 1000 dollars which is less than one month old and has no address, with graphics that are unprofessional. Because we care about consumers and strive to keep the internet an enjoyable experience. Besides. We forgot this:
- Identity theft is prevalent with online transactions
- No face-to-face interaction for help, questions, issues